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FAQ's
(frequently asked questions)

Important information about home monitoring

 

1. When the cuff deflates, I get an error message. What does this mean?

2. Can I use this blood pressure monitor if I have a pacemaker?

3. My cuff is too big (or too small). Will this affect the reading? How can I get the right size cuff for my arm?

4. How do I determine which monitor is the best for me?

5. How accurate are the readings that I get form my Physio Logic® blood pressure monitor?

6. Can I use an adapter with this machine? If so, where can I get one?

7. Why do the readings that I get using my Physio Logic® monitor differ from those taken at my doctor's office?

8. How do I know if my readings are too high (or too low)? What is a normal reading?

9. Is the Physio Logic® Automatic Wrist Blood Pressure Monitor as accurate as the upper arm models?

10. Can I use the wrist model to take a reading while I exercise?

11. How long should I wait between readings? Why?

12. How often does my Physio Logic® Blood Pressure Monitor need to be calibrated?

13. I tried / purchased a large cuff, but it is still too small. What can I do?

14. Why should I log my readings?

15. The readings that I get from my Physio Logic® Blood Pressure Monitor fall within the range for "normal" blood pressure. Can I stop taking my medication?

16. What is Smart Inflate™ technology, and why is it more expensive?

17. What is blood pressure (hypertension)?

18. What is the warranty of the Physio Logic® Blood Pressure Monitors?

19. How do I transfer my BP Manager data from one computer to another?

 

1. When the cuff deflates, I get an error message. What does this mean?

An error message (EE) can appear for various reasons:

Incorrect cuff placement
Refer to your Instruction Manual for proper cuff positioning.

Movement or talking during measurement
During a measurement you should be seated quietly and comfortably, and not speak. Refer to your Quick Reference Guide for steps to follow for accurate measurements.

Over or under inflation of cuff
The cuff should be inflated to approximately 30 to 40 mmHg above your average systolic pressure. For example, if your blood pressure is normally 120/80, you should inflate the cuff to approximately 150 to 160 mmHg.

Not waiting long enough between subsequent measurements
If you need to retake a reading, wait at least 5 minutes to allow your circulation to return to normal.

 

2. Can I use this blood pressure monitor if I have a pacemaker?

Yes. Physio Logic® blood pressure monitors use the oscillometric method to detect blood pressure. This means they detect your blood's movement through your brachial artery and convert the movement into a digital reading. The function of a pacemaker is to stimulate the heart to resume a steady beat, or to restore the rhythm of the heart. Therefore, as long as the monitor is able to pick up the vibration of the flow of blood through your arteries it will give you an accurate reading.

 

3. My cuff is too big (or too small). Will this affect the reading? How can I get the right size cuff for my arm?

Proper cuff placement and size are important for an accurate reading. Measure the circumference of your upper arm at the mid point between your shoulder and elbow, with your arm extended and relaxed. Refer to the following ranges to determine the right cuff size for you:

5.9" - 8.7"
8.7" - 12.6"
12.6" - 16.5"
Small
Medium
Large

Should you require a different size cuff than the one you have, return to the retailer where you purchased your unit. The Physio Logic® Select™ Cuff System enables the vendor to exchange your cuff for one of the correct size, quickly and easily.


4. How do I determine which monitor is the best for me?

The Physio Logic® line of blood pressure monitors features 4 different models:

Manual Inflate Blood Pressure Monitor
This easy to use monitor requires you to squeeze the inflation bulb to increase pressure in the arm cuff to approximately 30 to 40 mmHg above your normal systolic pressure. During deflation the unit will determine your systolic, diastolic, and pulse measurements, using advanced oscillometric technology.

Auto Inflate Blood Pressure Monitor
This fully automatic monitor uses Fuzzy Logic technology to set your "personalized" inflation level along with advanced oscillometric technology to accurately detect blood pressure. Features one-touch operation.

Smart Inflate™ Blood Pressure Monitor
This revolutionary monitor with Smart Inflate™ technology provides precision accuracy in less than 30 seconds with greater comfort. The advanced sensor detects your pressure while inflating and displays your readings along with a time and date stamp feature after deflation. Features one-touch operation and pre-programmed alert feature that indicates when your reading is higher than 160 mmHg (systolic) or 95 mmHg (diastolic).

Automatic Wrist Blood Pressure Monitor
This easy-to-use monitor uses advanced oscillometric technology to accurately detect blood pressure from the wrist. Step valve technology uses an electronic valve system allowing the monitor to analyze oscillations during measurement and adjust cuff pressure accordingly.

Smart Valve Wrist Blood Pressure Monitor
This wrist monitor uses the oscillometric method to detect your blood pressure. During the deflation of the wrist cuff, the monitor is detecting the pressure oscillations generated by the beat-to-beat pulsatile. After detecting the amplitude and the slope of the pressure oscillations during the deflation process, the monitor will determine the systolic and diastolic pressures for you, while your pulse rate is detected at the same time

To determine which model is right for you, consider your needs and preferences, as well as the features and price range of each unit.

 

5. How accurate are the readings that I get form my Physio Logic® blood pressure monitor?

Blood pressure measurements determined with Physio Logic® are equivalent to those obtained by a trained observer using cuff / stethoscope auscultation method, within limits prescribed by the American National Standard for Electronic or Automatic Sphygmomanometers (ANSI / AAMI SP-10).

 

6. Can I use an adapter with this machine? If so, where can I get one?

The Physio Logic® BP models 106-925, 106-945 and 106-955 are able to operate with an A/C adapter or with batteries, the last two units include the A/C adapter. However, if you need to buy an additional adapter, it can be obtained in an electronic store or ask your supplier, please consider an output of 12 V DC. The rest of the models only operates on alkaline batteries.

 

7. Why do the readings that I get using my Physio Logic® monitor differ from those taken at my doctor's office?

Blood pressure fluctuates all the time! Blood pressure changes over the month and throughout the day. At home readings may also be very different from your doctor's readings due to a phenomenon called "white coat hypertension". This is defined as an increased blood pressure measurement that results from various influences in the professional environment, for example patient anxiety.

 

8. How do I know if my readings are too high (or too low)? What is a normal reading?

It is important that your consult with your physician regularly. Your physician will tell you your normal blood pressure range as well as the point at which you would be considered at risk.

The Joint National Committee on prevention, detection, evaluation, and treatment of high blood pressure has developed a blood pressure standard, according to which areas of low and high-risk blood pressure are identified. This is a guideline as blood pressure varies among different people and different groups.

Blood Pressure categories


9. Is the Physio Logic® Automatic Wrist Blood Pressure Monitor as accurate as the upper arm models?

Yes. All blood pressure measurements determined by Physio Logic® are equivalent to those obtained by a trained observer using cuff / stethoscope auscultation method, within limits prescribed by the American National Standard for Electronic or Automatic Sphygmomanometers (ANSI / AAMI SP-10).

Specifically, the Physio Logic® Automatic Wrist Blood Pressure Monitor features step valve technology, which uses an electronic valve system allowing the monitor to analyze oscillations during measurement and adjust cuff pressure accordingly. Adjustments in pressure occur in steps and result in an audible ticking as the valve releases air from the cuff. This allows the monitor to analyze oscillations and evaluate then for accuracy.

 

10. Can I use the wrist model to take a reading while I exercise?

Physio Logic® Blood Pressure Monitors are not intended for use during exercise or vigorous activity. We recommend that you avoid eating, smoking and exercising for at least 30 minutes before taking a measurement. Please refer to your Instruction Manual and or Quick Reference Guide for steps to follow for accurate measurements.

 

11. How long should I wait between readings? Why?

If you need to retake a reading, wait at least 5 minutes to allow your circulation to return to normal.
Your body may require more rest for your engorged blood vessels to return to normal, depending on your individual physiological characteristics.

 

12. How often does my Physio Logic® Blood Pressure Monitor need to be calibrated?

If any of the following conditions occur we recommend the calibration of the unit be checked:

• A strong mechanical shock, such as dropping the unit;
• The unit experienced an extreme temperature/humidity exceeding the storage conditions as described in the instruction manual;
• When you determine the unit may be damaged due to events prohibited in the instruction manual, for example, water was spilled on the unit;
• The unit is used on the average of 5 times or more a day the calibration should be checked on an annual basis.

- Are they precalibrated at point of manufacturing? 
Yes, these units come precalibrated from the manufacturer and are double checked in our warehouse before dispatched. 

If you suspect that your unit does not work, please call our consumer information line at
1-800-363-2381
. Under no circumstance should you disassemble the unit and attempt repairs.

 

13. I tried / purchased a large cuff, but it is still too small. What can I do?

You can still obtain accurate blood pressure readings with the use of a wrist model. The Physio Logic® Automatic Wrist Blood Pressure Monitor is suitable for wrists with a circumference of 5.3" to 7.7", (13.5 cm to 19.6 cm).

 

14. Why should I log my readings?

Taken regularly, your measurement records may assist your physician in evaluating your condition and treatment. For your convenience, we've included a Physio Logic® Blood Pressure Journal in the box with your unit. You can also download and print a BP chart from this web site.

In addition, our new units 106-925, 106-945, 106-955 and 106-975 include a free BP manager software with PC connectivity and USB cable included, a high quality professional tool to manage your readings in a friendly and convenient way.

 

15. The readings that I get from my Physio Logic® Blood Pressure Monitor fall within the range for "normal" blood pressure. Can I stop taking my medication?

Your physician may have prescribed medication and/or lifestyle changes to manage your blood pressure. If you experience any new symptoms or if your readings change, consult with your physician before making any changes to your treatment program.

 

16. What is Smart Inflate™ technology, and why is it more expensive?

Smart Inflate™ technology provides precision accuracy in less than 30 seconds with greater comfort. The advanced sensor detects your pressure while inflating and when the measurement is done, it deflates and displays your readings along with a time and date stamp. The Physio Logic® Smart Inflate™ Blood Pressure Monitor also features one-touch operation and pre-programmed alert feature that indicates when your reading is higher than 160 mmHg (systolic) or 95 mmHg (diastolic).

Although this model is more expensive than other Physio Logic® units, it is very competitively priced in comparison to other brands' offerings within the same category of technology.

 

17. What is blood pressure (hypertension)?

Blood pressure is the pressure exerted on the arterial wall while blood flows through the arteries. The pressure measured when the heart contracts and sends blood out of the heart is the systolic pressure (higher number). The pressure measured when the heart dilates with blood flowing back into the heart is called diastolic pressure (lower number).

High blood pressure's (hypertension) strong correlation with cardiovascular diseases and high morbidity has made measuring blood pressure a necessity of identifying those at risk.

 

18. What is the warranty of the Physio Logic® Blood Pressure Monitors?

Your Physio Logic® Blood Pressure Monitor is guaranteed for life.

AMG Medical Inc. warrants the Physio Logic® Blood Pressure Monitors to be free from defects in material and workmanship for the life of the original user. This warranty is valid for the original purchaser only. Any alterations, abuse, misuse or accidental damage voids this warranty.This warranty does not cover normal wear and tear. For replacement or repair under warranty, the defective unit should be shipped pre-paid to: AMG MEDICAL INC., 8505 Dalton, Montreal, Quebec H4T 1V5. Include a copy of the original bill of sale, and a money order of $5.00 to cover cost of insurance and return transportation along with the completed warranty card. AMG Medical Inc. reserves the right to replace or repair any part that has become defective.

 

19. How do I transfer my BP Manager data from one computer to another?

Note: All the data collected on the new computer will be replaced by the old data.

1. Install the BP manager software in the new computer.
 
2. In the old computer, go to "explore" and navigate to the the following route: C:\Program Files\Physio Logic BP Manager (C:\Program Files\Tensiologiciel Physio Logic in french), in the Physio Logic BP Manager folder copy the file named "Patient.mdb" (it is recommended to copy the file in a portable device (Cd, diskette, memory key, etc) instead to transfer it by email).

3. In the new computer , go to the same route C:\Program Files\Physio Logic BP Manager (C:\Program Files\Tensiologiciel Physio Logic in french) and replace the current  "Patient.mdb" with the one taken from the old computer. Note: All the data collected on the new computer will be replaced by the old data.